TRMNL holds several EC licenses and is permitted to sell in many countries around the world.

As of this writing, all items are assembled + shipped from our office near Atlanta, Georgia, USA.

For some customers abroad, our shipping origin has no effect beyond delivery times. For example, there are no import duty fees for customers in:

But residents in some countries are not so lucky. In our experience, here are estimated fees (USD) in a handful of popular TRMNL customer locations:

The exact amount paid at arrival time may be lower or higher pending the quantity of devices you ordered, and if you included add-ons.

For reference, TRMNL devices ship with description "[Case Color] E-ink display," category "Accessory - with battery," and HS Code 85171400.

Finally, when you receive a notice from your local courier with a commercial invoice and "Declared value," note that this declared value is the total of the goods -- not the Duty fee. That would be no fun indeed.

Where allowed, we set our declared value to our lowest advertised price, for example when valid coupons are applied. This reduces fees for many customers.

We also offer occasional discounts to customers abroad, specifically to help cover international postage or duty fees.

Some customers may prefer to pre-pay their Duty fee to avoid the hassle of making a separate payment in-person at a local post office.

But this is not always an optimal decision, as some couriers charge a large "courier handling fee" of $7-28 for this pre-pay privilege.

Other customers prefer to pre-pay due to their in-office job or travel schedule. In our experience, post offices typically hold packages for days or weeks before returning them to TRMNL. Additionally, some local couriers allow Duty fees to be paid online, or they include a payment slip during delivery and allow the recipient to pay fees later.

It's not possible to completely avoid Duty fees, even if TRMNL devices are shipped from Europe. There would simply be one larger fee paid up front, when we send products to a regional center.

That said, we are looking for an EU-based distributor to help alleviate shipping times and potentially shipping fees. If you have a suggestion, email [email protected].