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BYOD: Enter My MAC Address

If you get the error, "Please match the requested format" when entering the MAC address in your device settings, you need to check the characters you use.

Mario avatar
Written by Mario
Updated this week

Please match the requested format

MAC addresses can have a variety of formats, but for TRMNL we use the following common format:

**:**:**:**:**:**

That is 6 pairs of hexadecimal digits, separated by colons, for instance:

28:37:2F:B0:FA:4D

That means a digit is represented as "0" to "9" like for decimal and as a letter of the alphabet from "A" to "F".

Enter your MAC address for your BYOD device in your device settings (top-right of usetrmnl.com), click the gear icon.

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